← Mutual Aid Guide

Hawaii

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Aloha United Way 211 Hawaiʻi

dial 2-1-1, call/text (877) 275-6569, or call (808) 275-2000, 7am–10pm daily. Hawaii's only statewide helpline, with 4,000+ programs for rent, food, utilities, health, and crisis help.

Housing & Rent Help

  • Hawaii Public Housing Authority

    Runs the state's public housing and Section 8 rental vouchers on every island. Call 808-832-4692.

  • DHS Homeless Programs Office

    The state office funding shelters and outreach statewide; call 2-1-1 to reach coordinated entry (Partners in Care on Oʻahu, Bridging the Gap on neighbor islands) for shelter and rehousing help.

  • Catholic Charities Hawaiʻi

    One of the state's main providers of rental assistance and housing help when funding rounds are open, serving all faiths on multiple islands. Call 808-527-4470.

Emergency Bills & Cash Assistance

Medical Bills & Debt

  • Hospital financial assistance (charity care)

    Hawaii's hospital systems (Queen's, Hawaiʻi Pacific Health, Kaiser) have financial assistance programs that can reduce or forgive bills — ask the billing office for a financial assistance application, or call 2-1-1 for help.

  • Med-QUEST retroactive coverage

    If you qualify for Med-QUEST (Medicaid), it can cover bills from up to three months before you applied — apply even after a hospital visit. Call 1-800-316-8005.

  • Legal Aid Society of Hawaiʻi — debt help

    Free legal help if you're being sued over medical or other debt. Call 808-536-4302.

Utilities

  • Hawaiʻi Home Energy Assistance Program (H-HEAP)

    Hawaii's LIHEAP: a yearly energy credit plus year-round crisis help if your electricity is about to be shut off. Apply through your island's community action agency; questions: 1-855-643-1643.

  • Hawaiʻi Energy

    Ratepayer-funded program with rebates and free energy-saving upgrades, including offers for low-income households, to bring bills down.

  • Hawaiian Electric payment help

    Payment plans and hardship options if you're behind on your electric bill — call before a disconnection notice becomes a shut-off.

Food

  • Hawaii SNAP

    Monthly grocery money on an EBT card. Apply online at the PAIS portal or call 1-855-643-1643.

  • Hawaiʻi Foodbank

    Food bank for Oʻahu and Kauaʻi with a pantry locator; on Maui use Maui Food Bank, on Hawaiʻi Island The Food Basket — 2-1-1 can point you to the nearest distribution. Call 808-836-3600.

  • Hawaii WIC

    Free healthy food, formula, and breastfeeding support for pregnant people and keiki under 5. Call 808-586-8175 or 1-888-820-6425.

Healthcare Coverage & Free Care

  • Med-QUEST

    Hawaii's Medicaid program: free health coverage for low-income adults, children (CHIP is part of Med-QUEST), and pregnant people. Apply online through KOLEA or call 1-800-316-8005.

  • HealthCare.gov (Hawaii marketplace)

    Hawaii uses the federal marketplace for income-based discounted insurance; free local enrollment help is available through kokua/navigator agencies — ask 2-1-1.

  • Hawaiʻi Primary Care Association

    Find a community health center on your island that treats everyone, insured or not, on a sliding-fee scale.

  • Aloha Medical Mission

    Free dental and medical clinic in Honolulu for uninsured, low-income patients. Call 808-847-3400.

Mental Health & Crisis

  • Hawaiʻi CARES 988

    Hawaii's own 24/7 crisis line: call/text 988 (or 808-832-3100 / 1-800-753-6879) for mental health, substance use, and crisis support from local counselors who can dispatch island crisis teams.

  • Adult Mental Health Division (DOH)

    State-funded mental health treatment and case management for adults without insurance or with serious mental illness.

  • Hawaiʻi CARES substance use treatment access

    The same CARES line screens and connects you to state-funded addiction treatment beds and outpatient care on every island.

Childcare & Family

  • Child Care Connection Hawaiʻi (child care subsidy)

    DHS subsidy that pays part of your child care costs while you work or attend school. Call 1-855-643-1643 or apply through your local DHS processing center.

  • PATCH (People Attentive to Children)

    Hawaii's statewide child care referral agency — helps you find licensed care and apply for the Preschool Open Doors subsidy for pre-K. Call 808-839-1988.

  • Preschool Open Doors

    State program that pays preschool tuition the year before kindergarten for income-eligible families; applications go through PATCH.

Transportation & Employment